​1. In the event that the client needs to cancel the reservation, they must justify it by email reservas@selvatravelcr.com or WhatsApp: (506) 7111-0446 // (506) 8371-5179
2. All cancellations must be duly justified and if notified within 24 hours before the tour time, no penalty will apply. The refund will be 90% for bank commission costs.
If the cancellation is made after 24 hours from the date of the tour and/or service purchased, no refund will apply.
3. In those cases in which the client does not show up for the tour, it will be designated as a NO SHOW and no refund will apply.
4. Due to weather conditions, such as rain, airline delays, legal situations in the country such as strikes, illness, or other events out of control by Selva Travel, they may cause the suspension and/or cancellation of the tour and/or service purchased. . It will be rescheduled.
5. In the event that the tour has started and the client determines not to do it, there will be no refund.
6 All clients must follow the instructions of the guides and must not act and put their safety at risk.
integrity and that of other participants and/or guides. In these cases the client will be separated and no refund applies.
7. If it is verified that the client is not intoxicated by alcohol or another toxic substance, he will be removed and no refund will apply.
8. The published rates are subject to change without prior notice and will be maintained until the reservation is confirmed. Otherwise, the difference due to rate change must be assumed.
9. Modification of the reservation without any justification, carries a charge of us$20 per person per reservation.